Re: When to send statements?
Posted by John on June 08, 2002 at 17:44:15:
In Reply to: When to send statements? posted by Peggy on June 08, 2002 at 09:09:29:
You are wasting your time sending statements out at the time of shipment. Statements are reminders that bills are due, and your bill is not yet due -- your customer hasn't even received the goods.
Send an invoice with the shipment, or send a packing slip and mail the invoice.
Send a statement at 30 days.
Call at 45 days.